Medical Bill & Health Insurance Questions
Medical Bill & Health Insurance Questions
At UCLA Health, we try to make the health insurance and medical billing process as clear as possible. But we realize you may still have questions about the health plans we accept and the services and amounts that appear on your medical bills.
Get the help you need:
Questions About Medical Bills
Questions we receive about medical bills range from how to pay to what the statements may include. Learn more:
Phone Numbers for Customer Service
For questions about the health insurance we accept
Call the UCLA Health referral line at
.For questions about your medical bills
Like other California hospitals, we send separate bills for hospital services and physician services. (For an explanation of which care falls under which service, see making sense of your UCLA Health medical bill.)
Since we bill separately, make sure to contact the appropriate service:
- Physician services: (Monday to Friday: 7:00 am to 7:00 pm)
- Hospital services (Monday to Friday: 7:30 am to 4:00 pm):
- Ronald Reagan UCLA Medical Center
- UCLA Santa Monica Medical Center
- Resnick Neuropsychiatric Hospital at UCLA
For Questions about Medicare Advantage visit